SUCCESS STORY
Manufacturing
Operations
Digitalizing quality and maintenance workflows to achieve real-time visibility and operational excellence across 12 plants.
EXEcutive snapshot
Customer
Wilmar International
Industry
Manufacturing
Plants
12
Users
3,000+
Project Duration
6 Months
CURRENT STATE
Paper • WhatsApp • Email
Disconnected process, delayed reports, no real-time visibility
DIGITAL TRANSFORMATION
Comm360 Workflows & Mobile
Real-time data capture, standardized workflows
OPERATIONAL CONTROL
Dashboards & Automation
Real-time visibility, automated approvals, exception alerts
BUSINESS OUTCOMES
Measurable Impact
Higher productivity, audit readiness, lower cost
The Operational Challenge
-
Manual quality checks and maintenance reports across multiple plants
-
Delayed reporting (days or weeks)
-
Limited visibility for management
-
High audit preparation effort
-
Inconsistent data and duplicate entry
-
No standard process or accountability
THE NEW WAY OF WORKING
Capture
Mobile forms with photos, GPS & time stamp
Validate
AI validation checks accuracy and completeness
Approve
Supervisor approvals on mobile
Analyze
Real-time dashboards and KPI tracking by plant
Integrate
Data sync to ERP (SAP) and other enterprise systems
Key results
%
Improvement in Accuracy
%
Reduction in Reporting Time
%
Compliance Achievement
%
Reduction in Operational Costs
%
Lower Operational Costs
REPLICABLE FOR
Maintenance Management
Quality
Management
Management
Safety
Inspections
Inspections
Production
Reporting
Reporting
Asset
Management
Management
Audit &
Compliance
Compliance
Comm360 Solutions used
Comm360 AI
Workflow
Workflow
PTT360
Push-to-talk
Push-to-talk
WizyEMM
Device Management
Device Management
Vizio AI
Camera
Camera
WizKnight
4G/5G IoT
4G/5G IoT
Could your manufacturing operations achieve similar results?
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